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Guide

Measuring technician time without turning it into surveillance

Time records are for pricing and planning. Used well, technicians benefit from them too.

4 min read

Explain why you are recording time

Tell the team the goal: realistic labour prices and fairer work distribution. People record honestly when they understand the purpose.

Clock against jobs, not just the day

Attendance tells you someone was present. Job time tells you where the hours went, which is what you need to price labour.

Review patterns, not single days

A slow job may be a seized bolt. Look at weeks of data before drawing conclusions about a person.

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